Privacy Policy

1. Introduction

At Tech Vision Solvix, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal identifiers such as name, email address, phone number, and company name
• Usage data such as IP address, browser type, operating system, and pages visited
• Information provided when filling out forms, subscribing to services, or requesting further information
• Information provided when communicating with us via email, phone, or other channels

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending technical notices, updates, security alerts, and support messages
• Communicating with you about products, services, offers, promotions, and events
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Personalizing your experience and delivering content relevant to your interests

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction
• In connection with a business transfer, such as a merger, acquisition, or asset sale

5. WhatsApp Business Platform Data

For clients who use our WhatsApp messaging services, we access and process data through the WhatsApp Business Platform provided by Meta, including phone numbers, message content, and delivery status. We process this data solely to enable communication between our clients (such as educational institutions) and their contacts (such as parents and students), acting as a technology provider on their behalf and in accordance with Meta's WhatsApp Business terms. We do not use WhatsApp message content for advertising or sell it to third parties.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing of your personal data
• The right to data portability
• The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy and Student Data

Our School Management System and related services are used by educational institutions that process the personal information of students, including children. Where we handle student data, we act as a data processor on behalf of the institution (the data controller), which is responsible for obtaining any consents required from parents or guardians under applicable law. We process student data solely to provide contracted services to the institution, and we do not use it for marketing or sell it to third parties. Our public website and general marketing are not directed to children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@techvisionsolvix.com